Política de privacidad

Last updated: January 20, 2026

Tecnodrive operates this store and this website, including the data, content, functionalities, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Tecnodrive uses Shopify technology to offer you the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understand how your personal information is collected, used, and disclosed in accordance with this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to any data that identifies you or can be reasonably linked to you or another person. Personal information does not include anonymous or de‑identified data that can no longer identify you or be reasonably linked to you. Depending on how you interact with the Services, where you reside, and what applicable law permits or requires, we may collect or process the following categories of personal information — including inferences drawn from such information:

• Contact details, including your name, address, billing address, shipping address, phone number, and email address.
• Financial information, including credit card, debit card, and bank account numbers, payment card information, financial account data, transaction details, payment method, payment confirmation, and other payment‑related information.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction information, including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
• Communications with us, including information you provide when communicating with us, such as when submitting a customer service request.
• Device information, including details about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information, including data relating to your interaction with the Services, such as how and when you access or browse them.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide personal information.
• Automatically through the Services, including information from your device when using our products or services, visiting our websites, and through cookies or similar technologies.
• From our service providers, including when they provide technology or when they collect or process personal information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, managing orders, remembering your preferences and interests, sending account‑related notifications, handling purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and offering a personalized shopping experience such as recommending products. This may include using personal information to customize and enhance the Services.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending marketing communications via email, SMS, or mail, and displaying online ads on the Services or on third‑party websites based on items you previously viewed, purchased, or added to your cart.

Security and Fraud Prevention

We use your personal information to authenticate your account, ensure secure shopping and payments, detect and investigate potential fraudulent, illegal, harmful, or malicious activities, protect public safety, and maintain the security of our Services. If you choose to create an account, you are responsible for safeguarding your login credentials.

Communicating with You

We use your information to provide customer support, respond to inquiries, deliver services effectively, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, and to participate in civil discovery, litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

We may disclose your personal information to third parties under the following circumstances:

• With Shopify, service providers, and other third parties that perform services on our behalf (e.g., IT management, payment processing, analytics, customer support, cloud storage, order and shipping management).
• With business and marketing partners to provide marketing services and deliver advertising. For example, we use Shopify to support personalized advertising using third‑party services based on your online activity across merchants and websites.
• When you instruct, request, or consent to sharing certain information with third parties, including for product shipping or through social media widgets or login integrations.
• With our affiliates, or more broadly within our corporate group.
• In connection with a business transaction, such as a merger or insolvency, to meet legal obligations, respond to subpoenas or lawful requests, enforce our Terms of Service or policies, and protect the Services, our rights, and those of our users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve them. Your submissions to the Services may be transferred to and shared with Shopify and third parties located in other countries.

We also use certain advanced Shopify features that incorporate data from your interactions with our store, other merchants, and Shopify’s platform. In such cases, Shopify is the controller of your personal information and responsible for handling your rights. You may review Shopify’s Consumer Privacy Policy for more information. Depending on your location, you may exercise certain rights through Shopify’s privacy portal.

Third‑Party Websites and Links

The Services may include links to websites or platforms operated by third parties. We recommend reviewing their privacy and security policies. We are not responsible for their practices or accuracy of information. Information you share in public or semi‑public spaces — including social media — may be visible to others.

Children’s Data

The Services are not intended for minors, and we do not knowingly collect personal information from children as defined by applicable law. If you are a parent or guardian and believe a minor has provided personal information, contact us to request deletion. At the effective date of this Privacy Policy, we have no actual knowledge of “selling” or “sharing” personal information of individuals under 16.

Security and Retention of Your Information

No security measure is perfect, and we cannot guarantee “absolute security.” Information transmitted to us may not be secure in transit. Do not use unsecure channels to send sensitive information.

We retain personal information as needed to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your location, you may have some or all of the following rights regarding your personal information:

• Right of access
• Right to deletion
• Right to correction
• Right to data portability
• Communication preference management

If you reside in the UK or EEA, additional rights may apply:

• Right to object or restrict processing
• Right to withdraw consent

You can exercise these rights through the methods indicated in the Services or by contacting us.

We may need to verify your identity before processing your request. You may designate an authorized agent, subject to proof of authorization.

Complaints

If you have concerns about how we handle your personal information, contact us using the information below. Depending on your location, you may have the right to appeal our decision or file a complaint with your local data protection authority. A list of EEA authorities can be found online.

International Transfers

Your information may be transferred, stored, or processed outside your country.

If we transfer personal data outside the EEA or UK, we will use recognized mechanisms such as Standard Contractual Clauses (SCCs) unless the destination country is recognized as providing adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post the updated version on this website, update the “Last Updated” date, and notify you as required by law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, you may call us at [number missing in source text], email us at marketing@fluitronic.es, or contact us at:

Av. Arquitectura, 1, Torre 6 Pta 4 Mod 1
Parque empresarial Torneo, Norte
Sevilla, SE, 41015, ES

For data protection purposes, we are the data controller of your personal information.